Senior Finance Manager, Operations and Claims

Overview

As Finance Business Partner to the COO and Operations leadership, you will steer financial planning, forecasting and performance analysis to inform decision-making and drive efficiency. You’ll translate complex data into actionable insights, build cost and resource models, and support strategic initiatives and business cases across Finance, Actuarial and Operations. You’ll lead a high-performing team, embed governance and risk management, and influence senior stakeholders to shape strategic priorities. This role offers impact through transforming forecasting methods, reporting, and analytics in a hybrid, cross-functional setting.

Pay / Benefits

• competitive salary and annual bonus
• generous pension scheme
• Income Protection, Life Assurance and Critical Illness cover
• Private Medical Insurance
• employee wellbeing and mental health support
• generous holiday allowance with buy/sell option

Responsibilities

• Act as finance partner to COO and Operations leadership, delivering strategic insights and commercial support
• Lead forecasting, planning and analysis of claims performance across product portfolio
• Develop cost/resource models to improve transparency and efficiency
• Evaluate investments and transformation initiatives with business cases and impact measurement
• Coordinate claims forecasting with actuarial inputs to ensure robust financial assumptions
• Oversee and enhance claims management information, identifying trends, risks and opportunities
• Drive improvements in forecasting methods, reporting capabilities and analytics
• Lead, coach and develop a high-performing team and foster accountability and continuous improvement
• Build relationships with senior stakeholders to influence strategic priorities and financial partnership
• Embed governance, risk management and regulatory compliance including Consumer Duty, Conduct Risk and Solvency II

Key requirements

• Qualified Accountant or Actuary with significant post-qualified experience
• Strong Finance Business Partnering experience with the ability to influence senior leaders
• Deep understanding of FP&A, forecasting and performance management in large/complex organisations
• Experience building financial models, claims forecasts, resource plans and business cases
• Strong analytical and problem-solving skills with data-to-insights ability
• Excellent communication and stakeholder management across Finance and operations
• Proven track record of leading and developing teams through change
• Strong commercial awareness balancing operational objectives with financial performance and control
• Interest in finance systems, technology and continuous improvement

• strong communication
• stakeholder management
• leadership and coaching
• FP&A
• forecasting
• financial modelling

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