Performance Strategy Associate

Overview

In this role you act as a frontline change agent, delivering rigorous data-driven insight to guide improvement work at client sites. You coach analysts and managers, building cross-site relationships to anchor improvement plans in real-world operations. You facilitate prioritisation, perform root-cause analysis, and validate the benefit stream of ideas. You help embed a culture of continuous improvement so the client’s organisation carries the methodology forward after the engagement. This role combines data analytics, coaching, and strategic influence to drive lasting impact for clients.

Responsibilities

• coach client analysts and line managers and build relationships across the client site
• ensure improvement plans are based on real-world operations
• provide rigour and accuracy to the improvement effort and act as the chief source of insight
• facilitate prioritisation of improvement opportunities and use root cause analysis to resolve issues
• support client idea owners with technical and analytical backing
• validate the benefit stream generated by improvement ideas
• develop leadership to sustain improvement culture and embed the methodology into the client’s way of doing business

Key requirements

• undergraduate degree from a top-tier university with a quantitative focus and distinction average
• excellent problem-solving skills with a focus on analytics
• passion for achieving results
• fluent in English
• strong communication skills and ability to respond to difficult questions under pressure
• proficiency in visual communication of insights
• above-average knowledge of PowerPoint and Excel

• effective communication
• ability to work under pressure
• relationship-building
• analytics
• root cause analysis
• data interpretation

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