Key Account Manager

Overview

In this role you will drive growth and profitability as the primary liaison for Hexcel’s key customers in the Duxford region. You will work with cross-functional teams to secure new opportunities, protect and grow existing business, and provide technical and commercial support. You’ll contribute to forecasting and budgeting while navigating a multinational manufacturing environment. This is a market-facing role at a global leader in advanced composites with a strong emphasis on customer relationships and strategic pricing.

Responsibilities

• Achieve or exceed sales targets while maintaining profitability and within budget
• Identify and develop new business opportunities to increase market share and drive growth
• Manage and strengthen relationships with key customers and prospects
• Protect and grow existing business while securing new sales opportunities
• Support customers with technical queries, coordinating specialist assistance
• Prepare and provide accurate customer information for sales planning and contract negotiations
• Monitor and report market, commercial, and technical developments within assigned territories
• Contribute to short, medium, and long-term sales forecasting and budgeting activities
• Negotiate pricing, supply arrangements, and contract extensions within agreed parameters
• Act as the primary liaison between customers and internal departments to ensure excellent service delivery

Key requirements

• University degree or equivalent experience
• Proven experience in a Key Account Management, Sales, or Business Development role
• Background knowledge of composites and/or the aerospace industry is desirable
• Experience working within a multinational manufacturing environment
• Strong commercial awareness and business acumen
• Excellent written, verbal, and interpersonal communication skills
• Skilled negotiator with the ability to influence stakeholders at all levels
• Strong leadership capabilities with a proactive and self-motivated approach
• Ability to manage multiple priorities and work effectively within a matrix organisation
• International outlook with willingness and ability to travel as required
• Candidates must be eligible to work in the country where the position is based

• excellent written and verbal communication
• interpersonal skills
• leadership
• knowledge of composites
• aerospace industry awareness
• pricing and contract negotiations

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