UK – Client Director

Overview

As Client Director, you partner with a portfolio of clients to shape integrated digital marketing strategies and drive measurable growth. You will lead multi-disciplinary teams across media, data, measurement and creative to deliver high-impact campaigns aligned with client objectives. You’ll act as a trusted advisor, expanding partnerships and unlocking value from digital investments. This role offers visibility across brands and industries, with a focus on innovation, testing and performance at scale.

Pay / Benefits

• salary
• performance-related bonuses
• credit-based benefits package
• healthcare
• pension
• gym memberships

Responsibilities

• Develop integrated, data-driven strategies aligned with client objectives and Incubeta’s value proposition
• Define KPIs, measurement frameworks and testing plans to drive continuous improvement
• Embed a culture of testing and innovation to optimise performance
• Act as trusted advisor to clients, providing strategic guidance
• Build and maintain strong client relationships as primary point of contact
• Understand client businesses, industries, audiences and marketing objectives
• Monitor account performance and clearly communicate insights and results
• Collaborate with internal media, creative, data and measurement teams to deliver integrated solutions
• Oversee project management across accounts to ensure timely, high-quality delivery
• Identify opportunities to expand client activity, grow revenue and deepen partnerships
• Support new business pitches and contribute expertise to growth opportunities
• Build professional network through events, content and industry engagement
• Lead, mentor and develop team members to foster excellence and growth
• Provide clear feedback and conduct performance reviews

Key requirements

• Proven experience managing senior client relationships in a digital marketing or media environment
• Strong understanding of Paid Media within integrated marketing strategies
• Experience developing strategic recommendations that deliver measurable business outcomes
• Strong commercial acumen with ability to identify growth opportunities and manage client conversations
• Excellent communication and presentation skills with confidence engaging senior stakeholders
• Strong project management and organisational skills across multiple workstreams
• Experience leading, mentoring and developing teams
• Proactive and collaborative approach with a passion for exceptional client experiences
• Genuine passion for digital marketing and staying ahead of industry developments

• Communication
• Leadership
• Collaboration
• Paid Media
• Data-driven strategy
• Measurement frameworks

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