Strategic Service Accounts Manager – EMEA

Overview

In this role you drive service sales across strategic accounts within Vertiv’s Service business, building long-term relationships and identifying growth opportunities. You collaborate with Strategic Account Directors and internal teams to ensure a consistent, high-quality customer experience and position Vertiv as the partner of choice across the full lifecycle. The role offers exposure to senior stakeholders and a high-priority growth area for the company. You’ll contribute to expanding service revenue and shaping strategic account plans that unlock value for customers and Vertiv.

Responsibilities

• Drive service sales performance across assigned accounts
• Build and strengthen long-term customer relationships
• Lead Service Account Plans and identify growth opportunities
• Collaborate with Strategic Account Directors and internal teams
• Support a consistent and high-quality customer experience

Key requirements

• Strong performance track record within Vertiv
• Good understanding of our service portfolio and customer base
• Commercial mindset and customer focus
• Strong collaboration and communication skills
• Experience in Service, Service Sales, or Account Management is a plus

• collaboration
• communication
• customer focus
• service portfolio knowledge
• service sales
• account management experience

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