Overview
As Global Payroll Operations Specialist for France, you lead end-to-end payroll operations for complex French accounts in a high-growth environment, ensuring accuracy, compliance, and scalability. You manage strategic client portfolios and high-level escalations, collaborating with cross-functional teams to optimize systems and automate processes. You contribute to the rollout of a managed payroll offering and help drive operational excellence. This role offers exposure to product strategy and scalable payroll delivery within a fast-growing company.
Responsibilities
- Manage end-to-end payroll operations for complex, high-risk French accounts (DSN, filings, social contributions, tax payments)
- Supervise compliance and analyze anomalies; handle high-level DSN/tax escalations
- Interact with French authorities (URSSAF, DGFIP) to resolve disputes in sensitive payroll situations
- Collaborate with Product, Engineering, Legal, and Leadership to optimize payroll systems and drive automation
- Support rollout of a managed payroll offering
- Contribute to process standardization and automation initiatives
- Handle customer tickets and ensure timely resolution
- Create team playbooks, documentation, and operational standards
Key requirements
- 3–5+ years in French payroll operations
- Strong expertise in DSN, social contributions, and tax filings
- Experience handling complex escalations and sensitive payroll disputes
- Client-facing payroll experience (payroll provider, accounting firm, or SaaS)
- Ability to manage high volumes with accuracy and efficiency
- Strong analytical/problem-solving skills and attention to detail
- Proficiency in payroll systems and Excel/Google Sheets
- Excellent written and verbal communication in French and English
- strong communication
- analytical mindset
- problem-solving
- DSN
- URSSAF
- DGFIP
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