Senior Partner Manager (Retail)

Overview

As Senior Partner Manager you will drive partner-led revenue in EMEA, with a spotlight on the UK and Netherlands markets. You will grow and enable strategic partnerships, helping partners generate high-quality leads and build robust pipelines. You’ll lead commercial discussions, negotiate agreements, and ensure smooth onboarding while collaborating with cross-functional teams to expand Lightspeed’s market share. This role offers meaningful impact by shaping partner strategy and accelerating growth in a fast-evolving market.

Pay / Benefits

• Flexible hybrid work
• Career growth opportunities
• Equity options
• Pension contributions
• Learning & development opportunities
• Health and wellness allowance

Responsibilities

• Build and scale referral partnerships across EMEA, with emphasis on the Dutch market
• Identify and expand opportunities to drive incremental revenue with current partners
• Develop and sustain a high-quality pipeline via outbound prospecting and partner collaboration
• Lead commercial discussions, negotiate deals, oversee partner onboarding
• Enable partners with training, sales support, and co-selling initiatives
• Design and implement incentive programs to boost lead-generation productivity
• Collaborate with Strategic Sales teams across EMEA to generate high-quality leads
• Advocate for partners internally to ensure alignment and smooth collaboration
• Provide regular pipeline reporting and forecasts to senior management
• Deliver ROI insights and market feedback to drive growth and brand awareness
• Stay informed on regional market trends and competitors; represent Lightspeed at events

Key requirements

• Proven track record in partnerships, channel sales, or business development with sales targets
• Experience managing new business and existing partner relationships
• SaaS sales experience, preferably in retail or hospitality
• Strong understanding of the UK market and commercial landscape
• Ability to develop and execute partner growth strategies
• Strong communication, negotiation, and relationship-building skills
• Experience working cross-functionally in an international environment
• Proficiency with Salesforce, Google Workspace, Slack, and Microsoft Office
• Proactive, self-starter mindset with ownership and accountability
• Resilience, adaptability, and results-driven attitude
• Fluency in English; additional European languages a plus

• excellent communication
• negotiation
• relationship-building
• Salesforce
• Google Workspace
• Slack

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