Senior Specialist Communications – GAMS and Global Partnerships

Overview

In this role you will shape and amplify Mastercard’s stories around products, innovations and partnerships. You’ll collaborate with cross‑functional teams to drive integrated content and media strategies, crafting compelling narratives and measuring impact across storytelling efforts. You work with partners, customers, and internal stakeholders to align messaging and opportunities across channels. The position offers opportunities to influence external communications at a global scale and contribute to Mastercard’s mission of a sustainable, inclusive economy.

Responsibilities

• Develop press lists, briefing materials, and messaging to support announcements and media relations
• Build relationships with agencies and journalists across payments, finance, tech, and consumer media
• Create newsroom and digital content aligned with business objectives and market trends
• Collaborate with partners and customers on content such as speaking opportunities, videos, webinars, blogs, and social campaigns
• Produce social media content for Mastercard and executives’ channels
• Coordinate approvals across product, account management, regional teams, legal, and Investor Relations
• Build relationships with global internal and external stakeholders
• Manage calendar of milestones, announcements, speaking opportunities, events, and key moments
• Track coverage quality, message pull-through, share of voice, sentiment; produce reporting and insights
• Support team processes including intake structures, approvals, and cross‑functional coordination

Key requirements

• Experience in media relations, public relations, or corporate communications with a track record of executing timely communication programs
• Strong storytelling abilities across diverse audiences and platforms
• Curiosity about consumer behavior, payments innovations, and emerging trends
• Excellent verbal, written, and interpersonal communication skills; ability to convey complex ideas simply
• Proven ability to build new media relationships with agencies, journalists, bloggers, and influencers
• Strategic thinking and ability to connect messaging to broader organizational goals
• Team player with cross‑functional collaboration skills and strong organizational abilities
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or related field

• Collaborative mindset
• Curiosity about trends
• Strong written and verbal communication
• Media relations
• Storytelling across multiple formats (press releases, blogs, speaking opportunities, social)
• Content creation and campaign coordination

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