Principal Salesforce Architect

Overview

In this role you enable Technical Architects and Leads to deliver high-quality Salesforce-driven solutions and support the broader Technical Delivery Team. You’ll shape onboarding, career development, and training, while driving reusable patterns and templates. You collaborate with Pre-Sales and Service Management to ensure realistic delivery plans and smooth transitions. You’ll coach teams, facilitate peer reviews, and help maintain up-to-date Salesforce knowledge to sustain excellence in delivery.

Responsibilities

• Support Technical Architects and Technical Leads to ensure adherence to BrightGen best practices
• Guide the wider Technical Delivery Team and drive continuous role and process improvements
• Support onboarding, mentoring, and career progression for team members
• Define training and recruitment needs for the team and assist HR with recruitment activities
• Ensure Salesforce certifications and knowledge stay current and guide team to achieve this
• Lead Lunch and Learn sessions and help others present them
• Develop and promote reusable assets (design patterns, components) and align technical templates for consistency
• Enable peer reviews across projects and review/approve proposed solutions
• Collaborate with Pre-Sales and Sales to ensure feasible solutions, estimates, and timelines
• Coordinate with Service Manager to transition projects into Service Management
• Oversee multiple concurrent projects and large-scale Salesforce delivery initiatives

Key requirements

• Certified Salesforce-related qualifications (various listed)
• Deep understanding of declarative and coded approaches on Salesforce
• Expert knowledge of Lightning Components (desirable)
• Experience with sharing and security on Salesforce and SSO
• Strong communication across all levels, including C-Level
• Commercial awareness and understanding of deal implications
• Experience leading multiple technical deliveries and large teams
• Experience designing enterprise-scale Salesforce solutions across multiple clouds and data migrations

• leadership by example
• clear communication
• openness and honesty
• Salesforce platform certifications (various)
• Lightning Component knowledge
• SSO and security on Salesforce

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