Overview
As an Account Manager for Corporate Subscriptions, you grow an existing book of business while pursuing new logo opportunities and expanding revenue. You will balance hunter sales with strategic relationship management, driving renewals and adoption across enterprise clients. You’ll collaborate with product, support, and marketing to translate feedback into improvements and ensure customers maximize value. This role blends cross-functional influence with hands-on dealmaking to hit revenue targets and reduce churn.
Pay / Benefits
- Comprehensive Insurance Plans
- Paid Time Off
- Family Care Benefits
- Access to Dow Jones Products
- Subscription Discounts
- Employee Well-being Support & Fitness Programs
Responsibilities
- Drive sales with new logos and upsell/cross-sell into existing clients
- Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
- Manage renewals and reduce churn within the assigned account base
- Use Salesforce and other sales resources to track pipeline health
- Act as a trusted advisor, maintaining regular communication with customers
- Negotiate and close deals to meet and exceed revenue targets
- Conduct virtual and in-person client meetings to establish relationships and drive opportunities
- Advocate for customers internally by coordinating with Product, Support and Marketing teams
- Stay up-to-date on Dow Jones enterprise subscription solutions
- Provide training and best practices to maximize product adoption
- Gather customer feedback to influence product development
Key requirements
- 5+ years of sales and account management experience
- Strong ability to build and maintain client relationships
- Experience acting as a trusted advisor to maximize product value
- Familiarity with Dow Jones enterprise subscription solutions
- Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing)
- Background in subscription-based sales and enterprise account management
- Proficiency in Salesforce or other customer success platforms
- Relationship-building
- Strategic thinking
- Proactive problem-solving
- Excellent communication
- Salesforce
- Customer success platforms
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