Sales Operations Lead

Overview

As Operations Lead, you will steer the Planning & Campaign Management function within Acast’s international commercial team. You’ll ensure seamless handoffs from sale to execution for multi-market campaigns, while building scalable processes that boost efficiency and growth. You’ll oversee the largest, most strategic campaigns and partner with cross-functional teams to roll out new ad products and tools. This role offers a high-impact opportunity to deepen client relationships through rigorous post-campaign insights and operational excellence. You’ll thrive in a fast-paced, collaborative culture that values autonomy, continuous improvement, and global perspective.

Responsibilities

• Lead, coach, and develop the Planning & Campaign Management team to drive a high-performing culture
• Oversee planning and delivery of the International team’s largest, most complex campaigns
• Identify workflow inefficiencies and design scalable, documented best practices for campaign planning, execution, and reporting
• Maintain post-campaign processes with high-quality PCA and QBR deliverables for key accounts
• Collaborate with Creator Networks, Sales Leadership, Creative, and Regional MDs to optimize delivery and hit commercial goals
• Partner with Global Product and Operations teams to implement new technology, ad products, and tools across International markets

Key requirements

• 5+ years in operations, campaign management, or ad ops within media, advertising, or audio/podcasting
• Proven experience leading and developing high-performing teams
• Track record of designing and embedding scalable operational workflows across cross-functional teams
• Strong analytical skills with hands-on experience in PCA and QBR reporting
• Excellent stakeholder management and collaboration with Sales, Creative, Product, and Leadership
• Commercially minded with ability to balance operational rigor and business growth
• Experience in international or multi-market environments (ROW/International a plus)

• team leadership
• stakeholder management
• communication
• Post-Campaign Analyses (PCA)
• Quarterly Business Reviews (QBR)
• operational reporting frameworks

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