Senior Product Designer

Overview

Join JPMorgan Chase International Consumer Bank as a Senior Product Designer and help build the bank of the future from scratch. You will work in a cross-functional squad within the Design & Customer Experience team, shaping end-to-end digital experiences for international customers across iOS and Android. You’ll translate complex business needs into clear user journeys, run discovery and design sessions, and advocate for customer-centric solutions informed by data. This role offers high impact across a global scale, joining a start-up mindset within a trusted financial services leader.

Responsibilities

• Drive product design excellence within a dedicated product squad, balancing craft with business impact
• Translate complex business requirements and user needs into intuitive experiences and journeys
• Collaborate with researchers, designers, technologists, and business experts to create customer-focused products
• Align design and business goals with CX, Product leadership, and Marketing leaders
• Lead and support discovery, design, and delivery research through workshops and design sprints
• Advocate for customer-centric design using insights and data
• Create high-quality deliverables: concepts, prototypes, user journeys, wireframes, UI flows, and detailed UI designs
• Partner with the design system team to reflect customer and business needs
• Clearly articulate design decisions and business value
• Engage stakeholders and designers, resolving issues and identifying opportunities for design innovation

Key requirements

• Proven hands-on product design experience with strong craft and problem-solving
• Strong portfolio of user-centered solutions solving business and customer challenges
• Ability to synthesize complex and competing needs
• Effective communication with diverse teams and stakeholders
• Understanding of current and emerging technologies for digital experiences
• Experience designing across digital touchpoints including native iOS and Android
• Proficiency in usability testing, iterative design, and early UX research methods
• Knowledge of modern design systems, prototyping software, and tools (e.g. Figma)
• Versatile craft from concept sketches to high-fidelity prototypes

• collaboration
• communication
• customer-centric mindset
• iOS and Android design
• usability testing
• UX research methods

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