Mid-Enterprise Account Manager

Overview

In this role you manage a portfolio of about 50 customers, guiding them through Mimecast’s cybersecurity stack to drive adoption and upsell. You act as a trusted advisor, aligning client needs with our solutions while mitigating churn and expanding revenue with channel partners. You’ll work cross-functionally to implement account plans and leverage a proven sales approach. This is a growth-focused position in a collaborative, innovation-driven cybersecurity community.

Pay / Benefits

• competitive commissions
• clear progression
• incentive plans
• OTE salary range
• additional benefits

Responsibilities

• Meet and exceed upsell revenue targets (monthly/quarterly/annually)
• Prevent churn and downsell within assigned accounts
• Collaborate with Channel Development Team to create and execute account plans
• Drive incremental revenue by selling new technology into existing customers
• Follow end-to-end sales methodology to close deals efficiently
• Pursue ongoing knowledge and skills development through training sessions

Key requirements

• 3+ years of IT or SaaS sales experience
• Proven track record of meeting/exceeding revenue quotas
• Experience selling through Channel partners and working with corporate IT teams
• Familiarity with Salesforce CRM
• Strong communication, positive attitude, and can-do mindset
• Knowledge or experience in cybersecurity, email/messaging, or enterprise IT (a plus)

• strong communication
• results-oriented
• driven and dynamic
• Salesforce CRM
• IT or SaaS sales experience
• cybersecurity knowledge (plus)

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