German Speaking Enterprise Account Manager –

Overview

In this role you will manage a portfolio of OpenTable’s most strategic restaurant groups across EMEA, acting as a senior advisor to optimize value from our solutions. You’ll drive retention, product utilisation, and commercial growth through data‑driven insights and executive-facing guidance. You will collaborate across Sales, Product, Marketing, and Support to deliver strategic outcomes, influencing guest trends and revenue optimisation. This is a cross-functional, high-impact role with international scope and travel.

Pay / Benefits

• Flexibility & time off
• Private health & dental insurance
• Company-paid therapy & Headspace
• Development Dollars & learning resources
• Pension contributions & gym discounts
• Bike2Work & season ticket loans

Responsibilities

• Own and develop relationships with senior stakeholders across enterprise partners
• Serve as primary strategic advisor post‑sale to drive retention, usage, and growth
• Deliver consultative reviews grounded in data and industry expertise
• Influence partner strategy on guest trends and revenue optimization
• Navigate diverse stakeholder groups and build consensus among executives
• Identify commercial risks and growth opportunities within the portfolio
• Partner with Sales, Product, Marketing, and Support to deliver strategic solutions
• Meet retention and revenue targets in a high‑performance environment

Key requirements

• Extensive enterprise or strategic account management experience with complex, high‑value B2B accounts
• Direct restaurant, hospitality, or hospitality technology industry experience
• Proven success managing executive relationships in multi-site or enterprise settings
• Deep understanding of restaurant operations and hospitality business challenges
• Strong consultative and commercial skillset to influence decisions
• Analytical, data-driven with ability to demonstrate ROI
• Ability to work autonomously in a fast-paced, quota-driven environment
• Experience with Salesforce or equivalent CRM (preferred)

• Consultative communication
• Cross-functional collaboration
• Strategic thinking
• Salesforce (CRM)
• Data analysis
• ROI modelling

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