Client Director

Overview

In this role you will lead renewals and upsells for Nexthink’s largest, prestige accounts, acting as the executive relationship manager and coordinating cross-functional teams. You will shape tailored Nexthink solutions aligned to client outcomes, manage global account development, and build multi-tier relationships up to CxO level. You will drive a clear customer roadmap to deliver outstanding experience while achieving financial targets across licenses, renewals and professional services. This is a mission-critical role within a fast-paced, collaborative environment that values strategic impact and customer success.

Pay / Benefits

• Hybrid work model
• Flexible hours and unlimited vacation
• Fully covered private health insurance for you and family
• Pension contribution of 12%
• Professional training platforms
• Public transport reimbursement up to 1250 per year

Responsibilities

• Provide strategic leadership to clients
• Serve as relationship manager between customers and Nexthink
• Collaborate with solution teams to tailor Nexthink solutions to customer outcomes
• Manage executive relationships across assigned accounts
• Oversee worldwide development and deployment of resources for the accounts
• Build trust and multi-tier relationships from IT to CxO levels
• Develop a clear roadmap to improve the customer experience
• Achieve financial targets including Licenses, Renewals, and Professional Services

Key requirements

• 10+ years of experience selling enterprise technology in a fast-paced, competitive market
• 2+ years as a Client Director or equivalent with multi-million-dollar sales and executive management experience
• Previous sales experience in IT Service Management or IT Operations Management within software or IT sales organizations
• Driven with a strong desire to succeed
• Disciplined in time and resource management with solid opportunity qualification
• Intelligent with the ability to learn quickly and establish credibility

• driven
• disciplined
• intelligent
• enterprise technology sales
• IT Service Management (ITSM)
• IT Operations Management (ITOM)

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