Overview
In this role you support the Property & Engineering Managers to operate and maintain a portfolio of buildings, ensuring safety, compliance, and smooth day-to-day running. You act as deputy to the Property Manager and provide admin and coordination support to the management team. You help manage records, contracts, service charges, and health & safety processes, contributing to reliable, well-managed spaces. You work across client relations, facility operations, and office administration to help deliver high-quality environments. This role offers broad exposure in a leading property management team within a FTSE-listed company and a chance to impact building operations in central London sites
Responsibilities
- Support Property & Engineering Managers in client relations and information flow on building issues
- Maintain compliance records for operational processes and procedures
- Assist in procuring costs and information to prepare service charge budgets
- Ensure health & safety procedures and safe practices are enforced and current legislation is followed
- Take control in emergencies in the absence of the Property Manager and execute evacuation plans
- Conduct regular inspections of completed works, service contracts, and all premises areas
- Support routine correspondence and manage administrative duties for efficient building management office
- Prepare service specifications, contracts, and documentation aligned with company guidelines
- Track and process service invoices and contribute to management accounts
- Manage the Concept PPM/help desk facility (setup, data entry, asset registers, ppm scheduling, reporting)
- Coordinate landscaping/decorative planting with contractors over Christmas period
- Take ownership of Broadgate Estates vision and values across building services
- Other duties as directed
Key requirements
- Strong Administration skills
- Health & Safety
- Budget Management
- Specification and contract Management
- Helpdesk (CAFM) System experience
- Basic IT Skills
- Strong organisational abilities
- Clear communication
- Team collaboration
- CAFM/Helpdesk system experience
- Budget preparation and management
- Contract management and service specification
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