Markets Support Specialist

Overview

In this role you will provide real-time trade and lifecycle support for Cash Equities, acting as a central link among Trading, Sales, Operations, and Compliance. You’ll support UK, European, and Emerging Markets desks, drive process improvements, and help manage risk and issue resolution across the trade lifecycle. The opportunity sits on a high-visibility trading floor within the Front Office Control team, enabling close collaboration with senior stakeholders and cross-functional partners.

Pay / Benefits

• private healthcare for you and your family
• competitive pension plan
• life assurance and income protection
• back-up childcare and adult care
• flexible benefits and wellbeing options
• charity payroll giving with company match

Responsibilities

• Provide daily support to Cash Equity and Sales Traders across UK, Europe, and Emerging Markets
• Deliver Fidessa trading system support (intra-day and post-trade)
• Manage trade allocations and bookings for client and internal activity
• Investigate and resolve trade queries, breaks, and P&L discrepancies
• Act as a key escalation point for operational and trading issues
• Drive process improvements, efficiency gains, and control enhancements
• Support regulatory initiatives and project testing within the equities space
• Liaise with Compliance, Operations, Middle Office, and Corporate Actions teams
• Assist with corporate actions and dividend processing

Key requirements

• Equities trade support / middle office experience (buy-side or sell-side)
• Solid cash equities product knowledge (derivatives exposure advantageous)
• Proven experience with Fidessa (or similar OMS/EMS)
• Advanced Excel skills; familiarity with Bloomberg/Reuters
• Understanding of trade lifecycle, allocations, and booking processes
• Demonstrated risk awareness and issue escalation capability

• Excellent attention to detail and accuracy
• Analytical and problem-solving skills
• Ability to perform under pressure in a fast-paced environment
• Fidessa (or similar OMS/EMS)
• Advanced Excel
• Bloomberg/Reuters

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