Company: Laminar
Location:
Job Description:
Overview
In this role you partner with customers’ commercial teams to control change, disputes and claims using Shape. You’ll leverage construction expertise to help clients protect margins, build auditable records, and prevent profit losses. You’ll lead conversations that scale impact beyond a single project, shaping product development with market insight. This is consultative sales and customer success at a high level, offering a tangible opportunity to transform how the industry manages change and claims.
Pay / Benefits
- Extremely competitive salary
- Private health insurance
- In-house coaching sessions
- Discretionary bonus scheme
- 4 Day Weeks
- Flexibility/outcomes-focused work culture
Responsibilities
- Consult with commercial leaders to uncover margin leakage from change and disputes and show how Shape stops it
- Support customer adoption to ensure field and office teams use Shape consistently for changes, issues and claims
- Coach customers on strengthening claims and defending disputes with documented records
- Advise internally as the commercial voice inside Shape to align product development with construction realities
- Share best practices across customers to raise industry standards and outcomes
Key requirements
- Significant experience as a Commercial Manager or similar construction role
- Deep understanding of how unmanaged change and poor records erode profitability
- Strong communication skills to win trust and explain complex issues
- Strategic thinker able to diagnose problems and implement solutions
- Desire to make an industry-wide impact, not just improve one project
- Strong communication
- Strategic thinking
- Collaborative mindset
- Knowledge of SaaS platforms or digital transformation in construction
- Experience advising multiple stakeholders
- Comfort leading workshops, training sessions, or presentations
…
Posted: October 1st, 2026