Senior Digital Analyst – FTC

Overview

In this role you will turn digital customer behaviour into actionable insights that shape decisions across the business. You’ll use analytics and data visualisation to understand how customers interact with digital channels and present findings in various formats. You’ll own the reporting landscape, explore automation, and help stakeholders become self-sufficient with data. This position supports data-driven, customer-centric growth within a fast-moving fashion retailer.

Pay / Benefits

• 40% staff discount
• external discount platform
• Private pension
• Virtual GP access
• Life assurance
• Buy more holiday scheme

Responsibilities

• Provide insight into customer behaviour on digital channels and present results in multiple formats
• Develop and optimise reporting processes, including automation and adoption of new technologies
• Own stakeholder relationships across digital, ecommerce and analytics teams to prioritise and deliver backlog
• Translate stakeholder strategy into clear data requirements and ensure action takes place
• Champion analytics literacy and self-serve reporting through training and coaching
• Support development and self-improvement in a rapidly evolving data landscape

Key requirements

• Experience with analytics and data storytelling to influence decisions
• Ability to communicate technical concepts to non-technical audiences
• Self-starter with strong prioritisation and collaboration in a fast-paced environment
• Interest in digital, retail and fashion, with a growth mindset
• Proficiency with analytics tools and familiarity with data visualisation techniques or tooling

• Agile thinking
• Effective communicator
• Proactive and collaborative
• Adobe Analytics
• Tableau or similar (Tableau, QlikView, Power BI, MicroStrategy)
• SQL or a data coding language (SQL, Python/R)

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