Director of Sales

Overview

In this role you will lead a high-performing enterprise sales team to win multi-million-dollar ARR deals, champion the Unified-CXM category, and partner across functions to drive revenue and customer impact. You’ll coach reps, guide strategic deals, and ensure alignment with corporate goals while navigating a fast-paced enterprise environment. The opportunity centers on shaping a growing, AI-native CX platform and advancing customer obsession at scale.

Pay / Benefits

• voluntary healthcare coverage
• paid time off
• mentoring program
• care for personal well-being
• career growth opportunities

Responsibilities

• Lead and develop a sales team to achieve an annual revenue target of 8–12m
• coach performance, build capability, and drive professional development
• actively support deals and lead by example in client engagements
• utilize MEDDPICC and Force management to drive team success
• manage information flow across leads, billings, orders, and contracts
• align sales objectives with corporate strategies and collaborate with other departments

Key requirements

• 7–15 years of enterprise software sales experience
• led a team of at least 5 reps for 5+ years with success against regional targets
• track record of developing reps into top performers (top 10% of salesforce)
• ability to build relationships and foster a culture of learning and collaboration
• comfortable in a fast-paced, travel-enabled enterprise environment
• understands how social media and CX platforms impact large organizations

• leadership
• coaching and mentorship
• collaboration
• enterprise software sales
• SaaS deal execution
• MEDDPICC

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