Senior Director, Account Technology Strategists

Overview

As ATS Senior Director, you lead a team of Enterprise ATS professionals to guide the end-to-end customer journey and drive strategic technical engagement with business and IT buyers. You align go-to-market efforts with the annual sales plan and ensure customer health, modernization, adoption, and retention translate into sustainable ARR growth in your territory. You’ll shape engineering-led solutions for real-world enterprise use-cases and foster trusted relationships with key stakeholders. This role offers a meaningful chance to influence large-scale cloud transformations and collaborate across cross-functional teams to accelerate customer success.

Responsibilities

• Lead and develop the ATS team, modeling the values and behaviors of an ideal ATS
• Coach individuals on career growth and performance
• Understand enterprise use-cases and map business drivers
• Coach teams to architect and deploy secure enterprise solutions
• Build strategic partnerships and trusted relationships with customers and technical decision-makers
• Provide technical thought leadership on CSG products and industry trends
• Overcome technical and competitive objections to accelerate the sales evaluation phase
• Drive progress of Technical Sales Plays within the territory
• Ensure evergreen Account insight in Citrix CRM systems and meet defined expectations
• Collaborate with Sales leadership to align sales and technical functions for strong results

Key requirements

• Bachelor’s degree or equivalent
• 7+ years in Sales Engineering Management with a track record of sales growth and development
• Significant experience managing presales teams
• Ability to travel within territory and operate in complex, matrixed organizations
• Certifications in Citrix or cloud platforms are beneficial but not required

• Analytical and negotiation skills at the C-level
• Excellent oral and written communication and presentation abilities
• Independent yet collaborative work style
• DaaS / VDI
• Enterprise applications
• Enterprise Browser

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