Account Solutions Consultant, Customer Experience Orchestration

Overview

As a Senior Solutions Consultant, you will partner with enterprise clients to translate business goals into Adobe’s digital solutions. You will act as a trusted advisor, articulate value, and drive digital transformation using the Experience Cloud and related products. You will collaborate with Sales, Technical, Consulting, and Customer Success teams to craft compelling use cases and guides for senior stakeholders. This is a hands-on, presentation-rich role that shapes how brands engage customers at scale. You’ll thrive in a dynamic, cross-functional environment and help win complex opportunities with a strong focus on value selling and innovative demonstrations.

Responsibilities

• Act as trusted advisor to enterprise clients and articulate value of Adobe solutions
• Demonstrate how Adobe Experience Cloud strengthens brands and business outcomes
• Collaborate with Sales, Technical, Consulting and Customer Success teams
• Lead customer workshops and deliver compelling demonstrations
• Build and communicate use cases and value propositions
• Lead complex sales plays from discovery to tech win
• Develop end-to-end user experiences combining content, web journey, and marketing automation
• Provide creative content for RFPs, proposals, and client case studies

Key requirements

• Strong understanding of technology and its role in digital transformation
• Strong digital marketing knowledge and awareness of trends like Agentic AI
• Ability to identify critical business issues and map solutions
• Exceptional presentation and advisory skills
• Experience partnering with senior stakeholders (CMO, CIO, VP-level)
• Proven track record in leading large sales plays and acting as technical authority
• Experience building use cases and value propositions; strong value-selling capability
• Experience with marketing/digital ad tech (analytics, personalization, web content management, DAM, Email, DMPs, CDPs, DSPs, Ad servers)
• Excellent interpersonal, written, and communication skills
• Experience in technical pre-sales, consulting, or digital marketing environments
• Self-motivated, adaptable, and able to multi-task in fast-paced settings
• Understanding of web, mobile, CRM tech
• Ability to run workshops and presentations

• presentation skills
• conversational skills
• trust-building
• Adobe Experience Cloud
• marketing automation
• analytics

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