Director, Revenue Operations

Overview

As Director, Revenue Operations for IVP Payments, you will design and improve the revenue operating model across Corpay’s IVP business to drive consistency and impact. You’ll align Sales, Marketing and Customer Success with governance and practical processes that boost funnel discipline, forecasting accuracy and cross-functional execution. You’ll partner with senior leaders to turn complex challenges into scalable solutions and support growth priorities. This is a strategic, execution-focused leadership role reporting to the COO.

Pay / Benefits

• 25 days’ annual leave
• Pension scheme (employer contribution)
• Private Medical Insurance
• Life Insurance
• LinkedIn Learning access
• Gratitudes benefits platform

Responsibilities

• Define and implement the Revenue Operations operating model and roadmap across IVP.
• Establish governance and ownership across revenue-related processes and coordinate priorities across Sales, Marketing, Customer Success, Finance, and IVP leadership.
• Standardise Revenue Operations practices while allowing local market differences.
• Lead cross-functional Revenue Operations initiatives based on commercial impact.
• Design end-to-end sales and customer lifecycle processes, define funnel stages and SLAs.
• Improve pipeline governance, forecasting discipline and sales cadences; remove inefficiencies across Marketing, Sales and CS.
• Develop quotas, territory design, capacity planning and governance of incentives with Sales and Finance.
• Define data ownership, quality and lifecycle management; improve lead routing and speed-to-lead.
• Enhance onboarding, training, playbooks and enablement impact; ensure adoption of new processes.
• Lead the Revenue Operations function and build relationships with senior leaders; foster a culture of continuous improvement.
• Measure success through improved funnel conversion, forecasting accuracy, productivity and cross-functional execution.

Key requirements

• Significant experience in Revenue Operations, Sales Operations or Commercial Excellence.
• Strong understanding of sales processes, forecasting and performance measurement.
• Experience with quota setting, territory design, capacity planning or incentive compensation.
• Proven ability to lead cross-functional change in a multi-market organisation.
• Strong analytical, commercial and problem-solving skills; ability to influence senior stakeholders.
• Experience in fintech or B2B environments is preferred; international/multi-country exposure advantageous.

• Cross-functional collaboration
• Analytical discipline
• Stakeholder influence
• Revenue Operations design
• Funnel management
• Forecasting discipline

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