External Resourcing Manager – ICHI

Overview

As External Resourcing Manager at ICHI, you will act as the bridge between the studio and top-tier freelance talent, building a proactive talent bench and ensuring hires fit our culture and client needs. You will shape cross-functional partnerships with senior leaders and streamline external resourcing processes. The role emphasizes strategic matchmaking, compliance, and ongoing optimization of talent workflows across UK and North America. This is a people-first, high-energy role with real impact on project delivery and studio capability.

Pay / Benefits

• Flexible Hybrid Working
• Company Pension
• Private Healthcare (BUPA)
• Income Protection
• Life Assurance
• Employee Assistance Programme (EAP)

Responsibilities

• Proactively scout and curate top-tier creative and production freelancers and build a forward-looking talent pipeline
• Maintain a comprehensive knowledge base of external talent including skills, software, setups, day rates, and availability
• Strategically match talent to project DNA in collaboration with Producers and Creatives
• Lead fee/rate negotiations and contracting to ensure commercial viability and compliance
• Qualify external partners and suppliers, assessing value versus risks
• Collaborate to evolve onboarding tools, freelance workflows, and talent management systems
• Bridge workflows between UK and North America teams to optimize resource sharing before external hiring
• Support internal scheduling during peak periods to ensure seamless coverage of the creative department

Key requirements

• Deep industry knowledge of creative roles and tools
• Solid grasp of IR35 and employment legislation for freelance engagements
• Proactive mindset with ability to anticipate bottlenecks
• Exceptional communication and negotiation skills
• Strong business intuition and ability to align partners with company goals
• Experience in talent management, traffic/resource management, or high-volume creative recruitment in a medium-large agency
• Confidence in drafting and executing contracts with production teams
• Ability to manage complex data (availability, rates, skills) with precision
• Experience with resource management software or CRM tools

• communication
• proactive mindset
• persuasiveness
• business intuition
• resource management software or CRM tools
• IR35/compliance knowledge

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