Services Sales Solution Director

Overview

Fusion of sales strategy, solution design, and delivery leadership to shape large transformation engagements. You will work with Account Executives and executives to translate objectives into executable programs across people, process, and technology. You’ll own scoping, SOWs, and deal strategy while guiding cross-functional teams to delivery readiness. This role sits at the forefront of enterprise transformation in Salesforce’s Professional Services, delivering measurable outcomes for senior stakeholders. You’ll influence growth opportunities and mentor peers, shaping the future of large-scale cloud programs.

Responsibilities

• Lead end-to-end pre-sales discovery with executive and functional stakeholders to uncover challenges and shape transformation roadmaps
• Translate customer objectives into high-level solution designs aligned with Salesforce best practices
• Own engagement scoping lifecycle including assumptions, risks, dependencies, and success criteria
• Develop and deliver Statements of Work with scope, deliverables, timelines, staffing, and commercial structure
• Partner with Sales to define deal strategy, pricing, and implementation roadmap, presenting value propositions to executives
• Orchestrate cross-functional SMEs to validate feasibility and ensure delivery readiness
• Mitigate delivery and commercial risks during the pre-sales cycle
• Ensure clean transition to delivery with aligned scope and execution approach
• Act as trusted advisor to C-level stakeholders, articulating transformation journeys and value realization
• Identify growth opportunities and expansion pathways within existing engagements
• Mentor team members and share best practices in solutioning and engagement strategy

Key requirements

• 10+ years in enterprise consulting or professional services with Salesforce exposure
• 7+ years in program delivery, solutioning, or pre-sales leadership
• Proven expertise in SOW creation, estimation, and engagement shaping for complex deals
• Deep knowledge of Salesforce platform and solutions
• Strong commercial acumen including deal structuring, pricing, and negotiation
• Excellent communication, facilitation, and stakeholder management
• Ability to travel as needed

• strong communication and facilitation
• stakeholder management
• leadership and mentoring
• deep understanding of cloud technologies and digital transformation
• SaaS delivery models
• experience with RFPs and proposals

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