Overview
As part of the Private Sector Housing team, you will help improve housing conditions and protect residents through inspections, advice, and enforcement. You will handle a varied caseload across private rented housing, work with tenants, landlords, and partners, and contribute to expanding duties under the Renters Rights Act. The role combines advisory work with enforcement to deliver safe, decent homes for communities in Cornwall. This is a public-facing, collaborative position with opportunities to shape housing standards and regulatory practices.
Pay / Benefits
- competitive salary
- defined benefit pension scheme
- flexible working options
- generous annual leave with option to purchase extra
- health and wellbeing programme
- employee discounts
Responsibilities
- respond to service requests from tenants in the private rented sector
- inspect properties to identify hazards
- take enforcement action when needed
- engage with landlords and agents to support compliance
- manage a varied caseload and work both independently and in a team
- contribute to development of approaches under the Renters Rights Act
- support implementation of new duties and evolving expectations
Key requirements
- A recognised Environmental Health qualification or relevant housing or regulatory experience
- Experience or knowledge of housing standards, private rented sector work or HMO licensing
- Understanding of key legislation (Housing Act 2004) or ability to develop quickly
- Strong inspection, problem-solving and decision-making skills
- Understanding of enforcement processes and duties under the Renters Rights Act
- Ability to manage a varied caseload and work independently and as part of a team
- Good communication skills engaging tenants, landlords and partners
- Proactive, adaptable approach and willingness to learn
- Full UK driving licence (or ability to travel across Cornwall)
- communication
- problem-solving
- adaptability
- housing standards knowledge
- HMO licensing
- enforcement processes
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