Associate Sales Engineer

Overview

As an Associate Sales Engineer at Ideagen, you support the technical side of the sales process and work with Account Executives to show how our solutions address real business challenges. You’ll gain hands-on experience with customers, technology, and solution consulting through structured training and mentorship. You will develop both technical and commercial capabilities while building product knowledge across Ideagen’s portfolio. This entry point emphasizes growth, cross-functional collaboration, and practical impact in safety, quality, and compliance domains.

Responsibilities

• Support discovery conversations, product demonstrations and proof-of-concept activities for prospective and existing customers
• Partner with Account Executives and Account Managers to understand customer requirements and position suitable solutions
• Prepare demonstration environments, presentations and supporting materials for customer engagements
• Develop knowledge of Ideagen’s products and how they address customer challenges across EHS, Quality and Compliance
• Learn and apply Ideagen’s sales methodologies, qualification processes and competitive positioning strategies
• Gather customer and prospect feedback and share insights to support product and sales improvements
• Utilise approved AI tools and technologies to enhance preparation, productivity and customer engagement

Key requirements

• Technical, customer-facing, pre-sales or related experience, or recent graduate with interest in technology and sales
• Strong communication and presentation skills with confidence to engage stakeholders
• Curious and motivated to learn how software solutions solve complex business challenges
• Ability to build strong working relationships and collaborate across teams
• Comfort with learning technical concepts and explaining them clearly to varied audiences
• Exposure to enterprise software, SaaS or technology solutions is beneficial but not essential
• Experience in regulated industries such as EHS, Quality or Compliance is advantageous but training is provided

• clear communication
• presentation skills
• collaboration
• exposure to enterprise software/SaaS
• ability to learn and explain technical concepts
• experience with AI tools (usage via approved tools)

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