Account Manager I (SMB)

Company: ZoomInfo
Apply for the Account Manager I (SMB)
Location: London
Job Description:

Overview

In this Account Manager role, you will manage a defined book of enterprise accounts to retain high-spend customers and expand the relationship through cross-sell and upsell. You will drive renewals, demonstrate ROI, and use product demos to showcase value to stakeholders. You’ll operate in a fast-paced, growth-focused environment with clear opportunities to advance. This role blends relationship management with strategic selling to expand within existing clients and accelerate business impact.

Pay / Benefits

  • competitive compensation with unlimited earning potential
  • career growth opportunities
  • dynamic, collaborative team culture
  • engaging products that clients value

Responsibilities

  • Manage renewals and drive cross-selling within existing client organizations
  • Own a book of ~25 accounts with >1,000 employees
  • Grow account spend through off-cycle upsell with deal sizes $100K-$500K+ ACV
  • Demonstrate ROI by illustrating value and outcomes
  • Identify new opportunities within existing clients via referrals and relationships
  • Conduct online product demos to showcase ZoomInfo capabilities

Key requirements

  • 4+ years of successful enterprise sales with a track record of exceeding quotas
  • Ability to qualify opportunities quickly and build strong client relationships
  • Proven skill in communicating with all levels of decision makers
  • Experience in transactional and enterprise solution selling
  • Excellent interpersonal and verbal communication skills
  • Strong organizational skills, high energy, and a can-do attitude
  • Self-discipline and motivation to work independently
  • Knowledge of the business intelligence market and CRM tools preferred
  • Sales and lead development training recommended
  • strong interpersonal and verbal communication
  • relationship-building
  • high energy and self-motivation
  • self-discipline
  • CRM tools
  • business intelligence market knowledge

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Posted: October 1st, 2026