Operational Excellence Manager

Overview

As Operational Excellence Manager, you lead improvement, assurance, governance and risk management across shore-based and vessel operations to support safe, reliable, and efficient offshore activities. You’ll own the operational excellence framework and collaborate with fleet, technical teams and offshore personnel, while mentoring a small team. Your work drives QHSE, technical performance and regulatory compliance within a global maritime context. This role offers influence across both shore and sea operations and a clear chance to shape safety and performance culture.

Responsibilities

• Develop and implement the operational excellence strategy for the business and fleet
• Lead continuous improvement initiatives across marine, technical and QHSE operations
• Maintain and improve the management system, governance framework and procedures
• Ensure compliance with ISM, ISO 9001, ISO 14001, ISO 45001 and relevant marine regulations
• Develop assurance, audit and verification programmes across vessel and shore-based operations
• Identify and manage operational and technical risks across the fleet
• Support investigations into incidents and ensure root causes and corrective actions are addressed
• Provide governance and support to fleet management and vessel teams
• Develop KPIs, dashboards and performance reporting covering QHSE, reliability and technical performance
• Identify improvement projects focused on fleet reliability, operational performance and efficiency
• Support the implementation of new technology, systems and working practices across the fleet
• Ensure planned maintenance and fleet management systems remain effective and fit for purpose
• Develop and maintain emergency response and crisis management arrangements
• Lead, coach and develop the operational excellence team
• Deliver internal workshops and training around continuous improvement, operational standards and culture
• Work with senior stakeholders, clients, suppliers and external authorities as required

Key requirements

• Previous experience in a senior Operational Excellence, QHSE, Marine Assurance or similar role
• Strong experience within the marine, offshore or vessel management sector
• Good understanding of marine operations, technical risk and vessel management
• Experience developing and maintaining management systems and governance frameworks
• Strong knowledge of ISM and ISO management standards
• Experience with audit, assurance, risk management and incident investigation
• Track record of successfully implementing operational improvement or change programmes
• Strong leadership, communication and stakeholder management skills
• Experience working across international or multi-site operations would be advantageous
• A relevant Health & Safety, Quality, Marine or Operational Excellence qualification would be beneficial
• Lean or Six Sigma experience would also be advantageous

• Leadership
• Communication
• Stakeholder management
• ISM, ISO 9001, ISO 14001, ISO 45001 knowledge
• Audit and incident investigation
• Risk management and governance frameworks

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