Director, International Commercial Excellence

Overview

In this role you will lead the International Commercial Excellence Team within IIACO, partnering across countries to drive commercial excellence initiatives. You will shape day-to-day operations, scale capabilities for future product launches, and manage a cross-functional portfolio to hit regional goals. You will work closely with senior leaders and cross-functional partners to embed best practices and ensure compliant, high-impact execution. This is an opportunity to influence international go-to-market strategy and performance in a fast-paced biotech environment. You will help build a high-performing team and drive strategic and operational outcomes that support Vertex’s global biotechnol

Responsibilities

• Set direction for Commercial Excellence within the IIACO International Leadership Team
• Oversee day-to-day operations of commercial excellence programs
• Develop and scale capabilities for future product launches and continuous innovation
• Manage the commercial excellence project portfolio and external budget aligned with department goals
• Deliver core programs for country field teams: Strategic Account Planning, Field Force KPIs, Sales Force Incentives, Go-to-market support, Field force sizing, Customer data management, CRM
• Embed commercial excellence initiatives across countries through stakeholder collaboration
• Provide leadership to employees, contractors, and vendors with clear priorities and coaching
• Build strong relationships with stakeholders across Country, International, and Global teams
• Partner with Data, Technology & Engineering on CRM and related tools
• Promote compliant behaviors and role-model integrity and ethics

Key requirements

• Bachelor’s degree in a relevant discipline
• Significant experience in the Pharma/Biotechnology sector
• Extensive knowledge across commercial and field-force excellence domains
• Strong ability to communicate and influence at all organizational levels
• Analytical mindset with ability to interpret data for decision making
• Excellent communication and presentation skills in English (verbal and written)
• Ability to work independently and lead complex, cross-functional projects

• strategic thinking
• proactive change management
• relationship-building with senior stakeholders
• CRM
• data analysis and reporting
• field-force systems and related tools

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