Company: ME AND EM LIMITED
Location: London
Job Description:
ME+EM is seeking a Customer Care Advisor to deliver warm, personalised, luxury-level service across phone, email, live chat and social channels. You will resolve queries with empathy, offer styling guidance, and contribute to a seamless customer journey.
You will process orders, refunds and exchanges, maintain accurate records in line with GDPR, and collaborate with Retail and internal teams to support daily operations in a fast-paced luxury environment.
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Posted: October 1st, 2026