Company: Borderless
Location: London
Job Description:
Borderless is hiring a Customer Support Lead to rebuild how our support function works and lead a global team across London and the Philippines. The role is a player-coach position spanning processes, tooling, and customer outcomes to scale the function with AI-enabled, efficient workflows.
The ideal candidate brings leadership experience, systems thinking, and a passion for immigration tech, with comfort in ambiguous startup environments and a focus on customer outcomes.
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Posted: October 1st, 2026