Customer Support & Service Coordinator (Salesforce/SAP)

Company: ZEISS Group
Apply for the Customer Support & Service Coordinator (Salesforce/SAP)
Location: Lutterworth
Job Description:

ZEISS Group in Lutterworth is seeking a Customer Support Coordinator to deliver a high level of service for installed assets. You will log and manage cases in Salesforce, keep internal stakeholders informed, and coordinate with Service Engineers and regional managers to meet customer needs.

The role involves processing service orders and invoicing in SAP, handling credits, returns, repairs, and warranty replacements, generating quotes, administering service contracts, and driving continuous

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Posted: October 1st, 2026