Customer Support Specialist – Fashion & Lifestyle

URBN is seeking a Customer Support Agent in Peterborough to deliver high-quality support for existing orders, handling enquiries, concerns and complaints with empathy in a fast-paced environment. You’ll take ownership of customer queries and resolve them efficiently.

You will collaborate with Supply Chain teams to resolve issues, build strong internal relationships and uphold URBN’s customer-first values through clear communication and problem-solving.

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