Reception Administrator

Private GP Services is looking for two friendly, organised and professional Receptionist / Administrators to join our team in Colchester.

This is a varied, patient-facing role where you will help ensure the smooth day-to-day running of the clinic while providing a welcoming and professional experience for our patients.

Key responsibilities

• Welcoming patients and dealing with enquiries in a friendly and professional manner
• Answering incoming telephone calls
• Monitoring and responding to emails
• Supporting appointment and general clinic administration
• Scanning and uploading documents
• Maintaining accurate patient and administrative records
• Supporting clinicians and the wider team with day-to-day administrative tasks
• Handling confidential and sensitive information appropriately
• Helping maintain an organised and professional reception environment

About you

We are looking for someone who is:

• Friendly, approachable and confident dealing with patients
• Professional and reliable
• Well organised with good attention to detail
• Comfortable speaking with people by telephone, email and face-to-face
• Confident using computers and carrying out general administrative tasks
• Able to manage several tasks and priorities throughout the working day
• Discreet and able to handle confidential information appropriately
• Previous reception, administration or healthcare experience would be beneficial, but a positive attitude and strong customer service skills are equally important.

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