Hybrid Case Support Specialist — Shape Fair Outcomes

Company: S1jobs
Apply for the Hybrid Case Support Specialist — Shape Fair Outcomes
Location: City of Edinburgh
Job Description:

The Scottish Legal Complaints Commission is seeking a Case Support Officer to join our Edinburgh-based hybrid team. You will be the first point of contact for external service users, handling enquiries and providing high quality administrative support to help resolve complaints quickly and fairly.

Working 35 hours per week, Monday to Friday, you will maintain our case management system, track case progress, and liaise with professional bodies.

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Posted: October 1st, 2026