Customer Care Advisor — Elevate Patient Experiences

ZEISS is looking for a Customer Care Advisor to join our Birmingham office. You will be the first point of contact, delivering a high-quality customer experience and resolving queries across telephone, email, and live chat.

You will collaborate with the Customer Care team and across the business, using Salesforce and Microsoft applications to support day-to-day activities and drive first-contact resolution while prioritising workload and customer satisfaction.

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