Member Experience Advisor | Flexible Hours

YBS is seeking a Customer Service Advisor for our Leeds branch, offering flexible working options and a focus on delivering excellent member care. You will engage with customers in-branch and across phone/online channels, helping them with accounts and services in a supportive, non-sales-driven environment.

We value empathy, teamwork and adaptability, and we provide induction and training to help you develop professionally while contributing to a welcoming, inclusive branch culture.

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