Part-Time Customer Service Advisor – Council Contact Centre

Sefton Metropolitan Borough Council is recruiting a Customer Service Advisor to join our Contact Centre. This part-time role involves handling phone, email and social media enquiries to support residents across council services.

You will update CRM records and contribute to high-quality customer interactions within a busy, community-focused environment. The successful candidate will work across standard hours (9:00 am–5:30 pm, Monday–Friday) with full training provided.

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