Broadband Customer Support & Escalations Advisor

Giacom is expanding and seeks a Customer Service Advisor to join the Broadband team in Prudhoe. Full training will be provided, but a strong customer service background is essential.

You will serve as the first point of contact for complaints and work closely with resellers to manage orders and resolve issues. Key responsibilities include providing exceptional support, handling calls, and ensuring timely updates to all stakeholders.

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