Betting Shop Retail Manager — Customer Experience Leader

Company: SmartRecruiters, Inc.
Apply for the Betting Shop Retail Manager — Customer Experience Leader
Location: Stoke on Trent
Job Description:

Entain is seeking a Retail Customer Service Manager to join its Ladbrokes & Coral betting shop network. You will deliver top customer service, build customer relationships, and support daily shop operations under the Shop Manager.

Salary is £13.00 per hour. The role involves taking bets, handling cash, demonstrating products, addressing complaints, and helping the team meet targets while maintaining shop standards.

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Posted: October 1st, 2026