Member Experience Specialist – Club Support

David Lloyd Clubs is seeking a Member Support Advisor for a hub location. You will handle member queries across Chat, Telephone and Email, processing requests promptly and delivering the best possible service.

Based at an onsite hub, you’ll join a team focused on member satisfaction with structured hours of 9:00-17:00 or 10:00-18:00. This role requires experience in outbound calling, strong customer service, and the ability to thrive in a fast-paced environment, with excellent communication and

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