Reservation Agent — Guest Experience & Upsell

The Lifestyle Group is seeking a Reservation Agent to be the first point of contact for guests booking their stay. You will handle reservations via phone, email and booking platforms with a friendly, energetic, service-focused approach.

You will enter, update and manage bookings in the property management system, upsell rooms and experiences, and coordinate with Front Office and Revenue teams to ensure seamless operations while maintaining clear, professional guest communication.

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