We are seeking an experienced Key Account Manager to develop and execute strategic account plans across key NHS haemophilia centres.
The successful candidate will build strong relationships with a broad range of NHS stakeholders, identify opportunities to improve patient pathways and service delivery, and develop account-specific strategies that support sustainable business growth.
Working closely with Medical, Marketing, Commercial and other cross-functional colleagues, you will influence complex healthcare systems and deliver customer-focused solutions, while maintaining a strong focus on improving patient outcomes.
Key Responsibilities
- Develop and implement strategic account plans across priority NHS haemophilia accounts.
- Build and maintain strong relationships with clinicians, pharmacists, nurses, service managers and other key NHS stakeholders.
- Identify opportunities within patient pathways to support improved patient care and service delivery.
- Use market, account and customer insights to identify, prioritise and maximise opportunities.
- Develop tailored account strategies aligned with customer needs and business objectives.
- Work collaboratively with Medical, Marketing, Commercial and other cross-functional teams to deliver customer-focused solutions.
- Influence complex NHS decision-making processes and navigate multiple stakeholder groups.
- Contribute to a highly collaborative, high-performing team culture.
Candidate Profile
- Solid pharmaceutical Key Account Management experience.
- Experience within haemophilia, specialist care or secondary care settings.
- Proven experience influencing complex NHS stakeholders and decision-making processes.
- Strong strategic account planning capability, with evidence of successful execution.
- ABPI qualified or equivalent.
- Degree in Business, Life Sciences or a related discipline.
- Full UK driving licence and access to a vehicle.
Personal Attributes
- Commercially astute with strong analytical and problem-solving skills.
- Able to combine strategic thinking with effective execution.
- Highly collaborative, with the ability to work effectively across cross-functional teams.
- Customer-focused and motivated by improving patient outcomes.
- Self-motivated, organised and comfortable working autonomously.
- Strong communication and stakeholder management skills.
The Team
You will join an experienced and collaborative haemophilia field team of three, led by Steve
Banks, Business Unit Lead – Haemophilia.
The team is highly experienced and operates as a close-knit, high-performing group, working collaboratively with colleagues across Medical, Marketing, Commercial and other functions.
What Makes This Opportunity Attractive?
- Opportunity to work within a high-performing team across Chugai and Roche.
- High levels of autonomy, ownership and accountability.
- Opportunity to work across complex NHS accounts and influence patient pathways.
- Collaborative and supportive working environment.
- Competitive salary, bonus, car allowance and benefits package.
- Strong focus on employee engagement, wellbeing and development.
Salary & Benefits
- Bonus: up to 16%.
- Car allowance: £6,000 per annum.
- Holiday: 25 days annual leave + 8 bank holidays, plus 3.5 additional days over Christmas and a birthday day off.
- Pension: employer contribution of up to 8% or 10%.
- Healthcare: private medical insurance, Employee Assistance Programme, virtual GP and subsidised gym membership.
- Culture: highly engaged, caring, open and collaborative working environment.
- Wellbeing: range of wellbeing initiatives throughout the year, including spa vouchers, quiz events and social activities.
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