Complaints Investigation Officer

Company: Rated Traders Ltd
Apply for the Complaints Investigation Officer
Location: Loughborough
Job Description:

ComplaintsInvestigationOfficerJobPurpose

ComplaintsInvestigationOfficerTocollateandpresentcustomerfeedbackandcustomerinsighttoenabletheimprovementsserviceprocessesacrosstheorganisation.

ComplaintsInvestigationOfficerTobethefirstpointofcontactfortheCorporateComplaintPolicy.

ComplaintsInvestigationOfficerToadministertheCorporateComplaintsPolicy,ensuringtimelyandqualityresponsestocomplaints.

Provideadvic…

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Posted: October 1st, 2026