Centre Operations & Guest Experience Lead

Company: Urban Ascent
Apply for the Centre Operations & Guest Experience Lead
Location: Plymouth
Job Description:

The Climbing Hangar Plymouth is seeking a Deputy General Manager to lead day-to-day operations across reception, retail, coaching and cafe, while driving membership sales and delivering exceptional customer service.

You will supervise teams, foster a welcoming community for climbers of all ages, ensure health and safety standards, and collaborate with Operations, Marketing, Finance and People teams.

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Posted: October 1st, 2026