Gerrard White Consulting is recruiting on behalf of a growing motor insurance business in Rainham, Essex for an experienced Customer Care Team Leader to run the frontline team, ensuring high service standards and SLA attainment in a hybrid pattern (4 days in office, 1 day from home).
The role requires existing Team Leader/Manager experience in motor insurance customer care, contact centre or service environment, with hands-on leadership, coaching and a focus on new business and renewals.
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