Company: Chip – your wealth app
Location: London
Job Description:
Chip – your wealth app is looking for a Senior Quality Analyst to drive Quality Assurance for Customer Support, including AI Agent conversations. You will act as the human-in-the-loop reviewer, assess quality, and feed insights to improve training and calibration of AI agents.
Reporting to the Customer Operations Manager, you’ll ensure every customer interaction meets quality, compliance, and consistency standards.
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Posted: October 1st, 2026