Company: Lloyds Banking Group
Location:
Job Description:
Lloyds Banking Group is seeking a Customer Journey Manager to understand, measure and orchestrate journeys across AI-enabled Client Relationship capabilities. You will lead, coach and line-manage other CJMs, shaping end-to-end experiences across products and client types, with a focus on continuous improvement and data-driven decision making.
In this role, you’ll partner with Product Owners, Experience Design, and Engineering to translate insights into practical enhancements, and you’ll help
#J-18808-Ljbffr…
Posted: October 1st, 2026