Company: NICE – National Institute for Health and Care Excellence
Location: Manchester
Job Description:
The National Institute for Health and Care Excellence (NICE) is seeking a Head of End User Services to shape and lead high-quality, user-centered end user services across the organisation. You will champion the transformation of end user services and drive operational excellence within the Service Desk.
In this senior role you will partner with the Infrastructure, Cyber & IT Operations team to safeguard digital services, enable trusted health guidance delivery, and foster a supportive, inclusive
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Posted: October 2nd, 2026